Session Speakers

TUESDAY, MAY 12

Why Being Human-Focused Matters Now More Than Ever

Heather McNair, Chief Community Officer

Tuesday, May 12: 2:00pm-3:00pm

Speaker Bio

Heather has developed marketing, technology and web strategies for the non-profit, publishing and event industries for more than 15 years, and added social networking into the mix about 5 years ago. She is Higher Logic's Chief Community Officer. Heather has worked in the association field since 2005, as Vice President of Marketing, Membership and Strategic Technologies for the American Association of Nurse Assessment Coordination, and Senior Manager of Member Engagement at the Medical Group Management Association (MGMA). In both organizations, she launched communities using the Higher Logic platform, so she’s very familiar with what it takes to make online communities successful.

WEDNESDAY, MAY 27

{Customer Panel} Creating Value for Community Members in Times of Crisis

Christina Howell, Senior Community Manager at IBM

Wednesday, May 27: 2:00pm

Speaker Bio

[INSERT SPEAKER BIO HERE]

{Customer Panel} Creating Value for Community Members in Times of Crisis

Jill Koronkiewicz, Director of Global Engagement, ACTE

Wednesday, May 27: 2:00pm

Speaker Bio

Jill Koronkiewicz is a corporate travel industry veteran, with extensive experience in account and client management. Her role with ACTE combines her industry expertise with an ability to understand how to engage with a variety of communication styles. She has led the implementation and day-to-day operations for the ACTEConnect online community, bringing together industry professionals across the globe.

{Customer Panel} Creating Value for Community Members in Times of Crisis

Pam Rosenberg, Director of Education and Certification, ASPE

Wednesday, May 27: 2:00pm

Speaker Bio

[INSERT SPEAKER BIO HERE]

WEDNESDAY, JUNE 3

State of Community Management 2020

Rachel Happe, Co-Founder and Principal, The Community Roundtable

Wednesday, June 3: 1:00pm

Speaker Bio

Rachel has spent the last 25 years helping organizations implement emerging technologies to advance their business strategies. She understands how networked communications environments can transform how people work, their productivity and their personal satisfaction by aligning their passions, skills and relationships. Rachel co-founded The Community Roundtable to support business leaders developing their community and social business strategies.

THURSDAY, JUNE 18

Ask Me Anything

Heather McNair, Chief Community Officer

Tuesday, May 12: 2:00pm-3:00pm

Speaker Bio

Heather has developed marketing, technology and web strategies for the non-profit, publishing and event industries for more than 15 years, and added social networking into the mix about 5 years ago. She is Higher Logic's Chief Community Officer. Heather has worked in the association field since 2005, as Vice President of Marketing, Membership and Strategic Technologies for the American Association of Nurse Assessment Coordination, and Senior Manager of Member Engagement at the Medical Group Management Association (MGMA). In both organizations, she launched communities using the Higher Logic platform, so she’s very familiar with what it takes to make online communities successful.